Skip to main content
Main CGA Site
Skip breadcrumb navigation
Event has a status of Frozen
Dennis Snow Seminar-Nor. Cal.
This one-day, regional seminar is customized for store-level leaders and designed to provide meaningful strategies and practical tips to succeed in today’s highly competitive grocery industry. Attending this seminar will enhance the effectiveness of your store’s leadership team and offer profitable new strategies you can implement immediately.
Topics to be covered:
World-Class Customer Experience
The role of each team member in delivering great service
Seeing the customer experience through the lens of the customer
How to consistently create great customer experiences
Leading a Culture of Service Excellence
Recruiting and hiring applicants who are likely to live the organization’s values
Communication strategies that keep service excellence on everyone’s radar
A five-step coaching process for addressing service issues
8/5/2019 9:00 AM - 4:30 PM
Jelly Belly Factory One Jelly Belly Lane Fairfield, CA 94533 UNITED STATES
Online registration not available.
Sign In to Register
Keep me signed in
Create a new account