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Dennis Snow Seminar-So. Cal.

This one-day, regional seminar is customized for store-level leaders and designed to provide meaningful strategies and practical tips to succeed in today’s highly competitive grocery industry.  Attending this seminar will enhance the effectiveness of your store’s leadership team and offer profitable new strategies you can implement immediately.

Topics to be covered:
World-Class Customer Experience
The role of each team member in delivering great service
Seeing the customer experience through the lens of the customer
How to consistently create great customer experiences

Leading a Culture of Service Excellence
Recruiting and hiring applicants who are likely to live the organization’s values
Communication strategies that keep service excellence on everyone’s radar
A five-step coaching process for addressing service issues
10/22/2019 9:00 AM - 4:30 PM
Coca-Cola 1334 S. Central Ave. Los Angeles, CA 90021 UNITED STATES
Online registration not available.

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